How to order?
There are many options to make your order. Just choose one:
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Order in Webshop This is the most conveninet way to do shopping. It is quick and easy and accessible 24/7! visit : shop.id.fmworld.com
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Order in Person You can order goods directly at our Business Partner centre at Gatot Subroto kav. 74-75 in Jakarta or in the branch centres in Yogjacarta, Manado
We accept orders from 10.00 am to 5 pm. Orders are processed immediately.
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Order by Phone You can order products by phone by calling our office at +62 21 8306603. Our Customer Service will guide you to place your order. Please don’t forget to have your distributor ID ready!
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Order through WhatsApp or SMS You can order by sending us WhatsApp or SMS to +62 812 8372 5410 or +62 812 9309 1545. Please follow below format when placing your order through WhatsApp or SMS:
Distributor ID : Distributor Name : Your order : Delivery Method : Receipient's Name : Shipping Address : Phone Number : Issue Invoice: Yes or NO
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Order via Email You can also order by sending us email to order@fmgroup.co.id. Please follow below format:
Distributor ID : Distributor Name : Products to order : Address : Receipient's Name : Phone Number :
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Payment solutions
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Payment by Cash or by Credit / Debit card Payments can be done in person at our distributor centres by cash or by cards. We accept all the cards, but we can only process free of charge debit cards issued by BCA and Mandiri banks.
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Payment by Bank Transfer You can pay by bank transfer to our BCA and Mandiri Accounts. Transfer you’re the right amount to:
PT Family Members Group Indonesia - BCA Cabang Thamrin: 20 63 02 11 99 - Mandiri: 124 000 584 1151
When making payment by bank transfer, please note our policy: - if we receive your transfer by 2 pm, the order will be processed on the same day - if we receive your transfer after 2 pm, the order will be processed on the next working day.
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Shipping Method
There are two ways to get your order from FM WORLD Indonesia.
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Send to Your address You can request that your order is sent to your own personal address or another specific address. You can check the shipping cost by clicking HERE (link coming soon). The fees differ depending on the destination.
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Pick up at the Office You can order goods through any of the above order methods and request to have your order ready at any of our distributor centres. Please check our location on the Contact page of this website.
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